DeepL kicked me today

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Kraut
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DeepL kicked me today

Postby Kraut » Sun Dec 16, 2018 1:26 pm

! Aufgrund der hohen Zahl eingehender Anfragen von Ihrer IP-Adresse wurde der Zugang zum kostenlosen DeepL Übersetzer vorübergehend gesperrt. Bitte versuchen Sie es später noch einmal, abonnieren Sie DeepL Pro, oder senden Sie uns eine E-Mail unter Angabe Ihrer IP-Adresse an block@DeepL.com [IP: xxx.xxx.xxx.xx ]



I got this after the first text - a short review from Tripadvisor - that I pasted into their page today. This would mean that they give you only a certain volume for free.
Is DeepL Pro more than just unlimited volume?
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Ser
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Re: DeepL kicked me today

Postby Ser » Sun Dec 16, 2018 2:13 pm

They mention "unlimited use of the web translator" as one of the benefits of a Pro account, implying the free service is limited.

They have clear formal terms and conditions for Pro accounts, but the characteristics of free usage of the service are defined rather vaguely.

Using the Website
[...] DeepL GmbH is entitled to modify (e.g. reduce, restrict, or expand) its free online services at all times and at its own discretion. Such modifications shall not affect the validity of the following terms and conditions.

Source: https://www.deepl.com/en/pro-license.html
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Kraut
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Re: DeepL kicked me today

Postby Kraut » Mon Jan 14, 2019 3:30 pm

There is a solution in case sb is barred.
https://de.pons.com/text-%C3%BCbersetzung
PONS also offers DeepL Translation and there seems to be no time limit.
However, they don't roll out the alternatives.
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tommus
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Re: DeepL kicked me today

Postby tommus » Mon Jan 14, 2019 4:39 pm

About three weeks ago, I got an alert on DeepL that I had exceeded my limit. It then refused to work. I was pretty sure that I had not used it too much. So I sent them an email at info@deepl.com saying I was only using it for language learning. Within a day, it was back, and I have used it quite a bit since then without any problems.
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