Language Learner's Forum Unavailable via my Chrome

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Carmody
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Language Learner's Forum Unavailable via my Chrome

Postby Carmody » Mon Aug 27, 2018 5:40 pm

Re: Forum Access

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Sent: Mon Aug 27, 2018 6:01 am
From: rdearman
Recipient: Carmody

Carmody wrote:
I can not access with my Chrome browser but can access with Firefox; any idea why?

If I am locked out where do I send an email? The address of
forum.language.learner@gmail.com
gets returned.

Thank you.


Email hasn't been working for awhile, seems google doesn't like it when you use their free email system for forums. I don't know why you can't use chrome. If you post in the technical area with the error message you're getting someone might know. I don't use Chrome but I'll look into it. Post in the technical request area though so others will know what the problem/solution is.

Regards,
If I can not access the Forum, where should I send an email requesting help?

What I try to access via Chrome I get:
You exceeded the maximum allowed number of login attempts. In addition to your username and password you now also have to solve the CAPTCHA below.
Can anyone help?
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Morgana
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Re: Language Learner's Forum Unavailable via my Chrome

Postby Morgana » Tue Aug 28, 2018 1:31 am

Hi, Carmody. Is the CAPTCHA message the only issue you are experiencing when trying to access the forum while using Chrome? I would bet this is the same issue that has been happening for a while to several (most?) of us forum members. You can read more about it in this thread, starting with emk's post with his theory about what is going on (it's a bit technical, but he basically says nothing is wrong from the end of the individual forum members trying to login). I run into this CAPTCHA problem using Firefox frequently, but then a few days will pass where I do not get prompted to enter a CAPTCHA.

If you answer the CAPTCHA, are you then able to login, Carmody?

If you are experiencing this same issue as described in the linked thread, unfortunately it seems to be an ongoing issue unlikely to go away soon. On the other hand, I am impressed you have managed not to experience this CAPTCHA message before now! I have become so used to it that I hardly give it a second thought anymore :D
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Carmody
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Re: Language Learner's Forum Unavailable via my Chrome

Postby Carmody » Thu Aug 30, 2018 12:36 pm

Morgana

Thanks so much for your thorough response; greatly appreciated.

I love this Forum and am a totally ardent fan of its many threads, but I worry about getting locked out and not having an email to send to for requesting sign on help. Is there an email box people can send to if one is locked out?

Thanks so much.
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rdearman
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Re: Language Learner's Forum Unavailable via my Chrome

Postby rdearman » Thu Aug 30, 2018 1:45 pm

Carmody wrote:Morgana

Thanks so much for your thorough response; greatly appreciated.

I love this Forum and am a totally ardent fan of its many threads, but I worry about getting locked out and not having an email to send to for requesting sign on help. Is there an email box people can send to if one is locked out?

Thanks so much.

Not at the moment. We setup a google mail account, but it got closed down because of usage limits on gmail. We have another server but this version of PhpBB will not support the encrpytion method used. At some point we'll upgrade the version we use, and the plugins, and the extensions to the latest version. But that will probably mean a days downtime, so we'll need to schedule it and announce it in advance. There is a facebook group which some of the moderators watch, so worst case you can post there.
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Carmody
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Re: Language Learner's Forum Unavailable via my Chrome

Postby Carmody » Thu Aug 30, 2018 6:07 pm

Thank you for the clear response.

Due to security issues that FB has, I am not a member of Facebook.
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Brun Ugle
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Re: Language Learner's Forum Unavailable via my Chrome

Postby Brun Ugle » Fri Aug 31, 2018 8:51 am

There is also a Twitter account. And many of the members are on Twitter and could be contacted there.
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Carmody
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Re: Language Learner's Forum Unavailable via my Chrome

Postby Carmody » Fri Aug 31, 2018 2:32 pm

Confession time: I do not do Twitter either, I am too busy learning French.
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