Unable to change email address

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usernameTaken
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Unable to change email address

Postby usernameTaken » Sat Sep 09, 2023 1:52 am

Hi,

I would like to change the email address associated with my account. Based on the documentation, this option should be available in the Control Panel/User Settings. However, I don’t have the option to modify the field. Any help would be greatly appreciated.

Thank you.
Last edited by usernameTaken on Sun Sep 10, 2023 5:05 am, edited 1 time in total.
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jeff_lindqvist
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Re: Unable to change email address

Postby jeff_lindqvist » Sat Sep 09, 2023 6:13 pm

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usernameTaken
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Re: Unable to change email address

Postby usernameTaken » Sun Sep 10, 2023 4:44 am

jeff_lindqvist wrote:I see the option in the User Control Panel→Profile→Edit account settings→Email address

Hope this helps.

Thanks for the reply Jeff. Unfortunately, I do not have the option to edit the email address field. I have tried in different browsers and on mobile. Do you know if I need to toggle another setting to allow me to edit this field?

Thanks again!
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Re: Unable to change email address

Postby rdearman » Sun Sep 10, 2023 9:44 am

usernameTaken wrote:
jeff_lindqvist wrote:I see the option in the User Control Panel→Profile→Edit account settings→Email address

Hope this helps.

Thanks for the reply Jeff. Unfortunately, I do not have the option to edit the email address field. I have tried in different browsers and on mobile. Do you know if I need to toggle another setting to allow me to edit this field?

Thanks again!

The problem is that you didn't/don't yet have sufficient permissions to see that field because you haven't participated enough to move your membership to full member. Hopefully you should be able to see it after a couple more posts.
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usernameTaken
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Re: Unable to change email address

Postby usernameTaken » Sun Sep 10, 2023 8:10 pm

rdearman wrote:
usernameTaken wrote:
jeff_lindqvist wrote:I see the option in the User Control Panel→Profile→Edit account settings→Email address

Hope this helps.

Thanks for the reply Jeff. Unfortunately, I do not have the option to edit the email address field. I have tried in different browsers and on mobile. Do you know if I need to toggle another setting to allow me to edit this field?

Thanks again!

The problem is that you didn't/don't yet have sufficient permissions to see that field because you haven't participated enough to move your membership to full member. Hopefully you should be able to see it after a couple more posts.


That’s understood. Thanks for your help.
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