Unable to change email address

[usernameTaken]

Hi,

I would like to change the email address associated with my account. Based on the documentation, this option should be available in the Control Panel/User Settings. However, I don’t have the option to modify the field. Any help would be greatly appreciated.

Thank you.

[jeff_lindqvist]

I see the option in the User Control Panel→Profile→Edit account settings→Email address

Hope this helps.

[usernameTaken]

I see the option in the User Control Panel→Profile→Edit account settings→Email address

Hope this helps.

Thanks for the reply Jeff. Unfortunately, I do not have the option to edit the email address field. I have tried in different browsers and on mobile. Do you know if I need to toggle another setting to allow me to edit this field?

Thanks again!

[rdearman]

I see the option in the User Control Panel→Profile→Edit account settings→Email address

Hope this helps.

Thanks for the reply Jeff. Unfortunately, I do not have the option to edit the email address field. I have tried in different browsers and on mobile. Do you know if I need to toggle another setting to allow me to edit this field?

Thanks again!

The problem is that you didn't/don't yet have sufficient permissions to see that field because you haven't participated enough to move your membership to full member. Hopefully you should be able to see it after a couple more posts.

[usernameTaken]

I see the option in the User Control Panel→Profile→Edit account settings→Email address

Hope this helps.

Thanks for the reply Jeff. Unfortunately, I do not have the option to edit the email address field. I have tried in different browsers and on mobile. Do you know if I need to toggle another setting to allow me to edit this field?

Thanks again!

The problem is that you didn't/don't yet have sufficient permissions to see that field because you haven't participated enough to move your membership to full member. Hopefully you should be able to see it after a couple more posts.

That’s understood. Thanks for your help.