Diagnostics and Maintenance

Discuss technical problems and features here
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rdearman
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Diagnostics and Maintenance

Postby rdearman » Mon Feb 14, 2022 1:18 pm

I'm doing a lot of diagnostic work on the site, checking the database and other things, these analysis tools may slow the site down even more than usual, or even make the site unavailable. Please bear with us while we do this essential work!
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Re: Diagnostics and Maintenance

Postby jeff_lindqvist » Mon Feb 14, 2022 4:07 pm

The forum is working fine at the moment. Even better than I can remember. (Maybe I'm dreaming?)
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Re: Diagnostics and Maintenance

Postby zenmonkey » Mon Feb 14, 2022 4:27 pm

jeff_lindqvist wrote:The forum is working fine at the moment. Even better than I can remember. (Maybe I'm dreaming?)


I went to respond but then I got logged off and then had a series of service errors...
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Re: Diagnostics and Maintenance

Postby rdearman » Mon Feb 14, 2022 4:39 pm

zenmonkey wrote:
jeff_lindqvist wrote:The forum is working fine at the moment. Even better than I can remember. (Maybe I'm dreaming?)


I went to respond but then I got logged off and then had a series of service errors...

I think we all need some of the drugs that Jeff is on...
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Re: Diagnostics and Maintenance

Postby jeff_lindqvist » Mon Feb 14, 2022 5:04 pm

It's capricious alright. Sometimes a page loads in a split second (and even reacts if a 'like' a post). Sometimes it's the Ajax error.
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Re: Diagnostics and Maintenance

Postby Le Baron » Mon Feb 14, 2022 9:12 pm

I am also on that medication. About 45 minutes ago it started moving between pages at lightning speed. Then going to the error pages. But when it does came back to forum pages they're loading in double quick time.
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Re: Diagnostics and Maintenance

Postby rdearman » Tue Feb 15, 2022 12:51 pm

Just to give everyone a quick update. The DB was checked and cross-checked. No corruption, not faults, not integrity problems. Query analysis is all good. All the indexes were dropped and rebuilt. We think there might be an issue with one of the docker instances, and EMK is going to do a dive into that.

For the non-technical people, we've checked lots of stuff, but haven't yet narrowed down 502/503 errors to a solution. It seems to be better after some of the work we've done, but the error keeps coming up on occassion.
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Re: Diagnostics and Maintenance

Postby Le Baron » Tue Feb 15, 2022 3:02 pm

Maybe others can confirm/deny, but it generally happens for me every time I get to the last hurdle of the login. I do the anti-spam question and it goes to the error.
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Re: Diagnostics and Maintenance

Postby Samer » Tue Feb 15, 2022 5:17 pm

Le Baron wrote:Maybe others can confirm/deny, but it generally happens for me every time I get to the last hurdle of the login. I do the anti-spam question and it goes to the error.

I always get
"You exceeded the maximum allowed number of login attempts. In addition to your username and password you now also have to solve the CAPTCHA below."
even though it's just the one attempt. I wonder if that may have something to do with the current errors.
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Re: Diagnostics and Maintenance

Postby Le Baron » Tue Feb 15, 2022 5:30 pm

Samer wrote:
Le Baron wrote:Maybe others can confirm/deny, but it generally happens for me every time I get to the last hurdle of the login. I do the anti-spam question and it goes to the error.

I always get
"You exceeded the maximum allowed number of login attempts. In addition to your username and password you now also have to solve the CAPTCHA below."
even though it's just the one attempt. I wonder if that may have something to do with the current errors.

No, that's the normal anti-spam step.
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